Privacy Policy

Last Updated: 10-11-25

Welcome to POSEBEN TECHNOLOGIES LLP (“Company”, “Gamalogic”, “we”, “our”, or “us”).

This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our data services, website www.gamalogic.com, APIs, and related tools (collectively, the “Services”).

We are committed to protecting your personal data and your right to privacy. For any questions or concerns about this policy or our practices, contact us at info@gamalogic.com.

1. Information We Collect

1.1. Information You Provide

• Account Information: Name, email address, company name, phone number and password.
• Billing Information: Payment details, billing address, and tax information.
• Communications: Information shared through support tickets, chats, contact us page or feedback forms.
• Data Uploaded: If you upload or process datasets using our services, the data remains in our server. We act as a data processor and handle it only under your instructions.

1.2. Information We Collect Automatically

• Usage Data: IP address, browser type, operating system, device identifiers, pages visited, time and date of access, and referring URLs.
• Cookies and Tracking Technologies: We use cookies, web beacons, and analytics tools to understand usage patterns. You can disable cookies in your browser settings, though some features may not function properly.

1.3. Information from Third Parties

• We may receive limited information from payment processors, analytics tools, or lawful third party sources.

2. How We Use Your Information

• Provide, operate, and maintain our services.
• Authenticate users and secure accounts.
• Process transactions and issue invoices.
• Improve functionality, performance, and user experience.
• Send service related updates, alerts, and support messages.
• Ensure compliance with laws and prevent misuse or fraud.
• Conduct analytics and enhance business offerings.

We do not sell, rent, or trade your personal information.

3. Legal Bases for Processing

• Contractual necessity: To deliver the services you requested.
• Legitimate interest: To improve services, ensure security, and prevent abuse.
• Consent: For marketing communications and analytics (optional).
• Legal obligation: To comply with regulatory or legal requirements.

4. How We Share Your Information

• Service Providers: Payment gateways, hosting providers, analytics, and email delivery platforms.
• Business Partners: Limited sharing for cobranded integrations with consent.
• Legal Compliance: When required by law or valid legal requests.
• Corporate Transfers: If involved in mergers, acquisitions, or reorganisation.

All partners and vendors are bound by confidentiality and data protection obligations.

5. Data Retention

• We retain personal data as long as necessary for providing services, legal compliance, and dispute resolution.
• Data no longer required is securely deleted or anonymised.

6. Your Data Rights

• Access your personal data.
• Correct inaccurate or incomplete information.
• Request deletion (“right to be forgotten”).
• Restrict or object to certain processing.
• Request data portability.
• Withdraw consent at any time (where applicable).

To exercise your rights, contact us at info@gamalogic.com. We respond within legally required timeframes.

7. Security

We employ administrative, technical, and physical safeguards to protect your data against unauthorized access, alteration, or loss, including:

• Encryption (in transit and at rest)
• Regular security assessments and monitoring
• Access control with least privilege enforcement

While we use best practices, no system is entirely secure, and data transmission carries inherent risks.

8. International Data Transfers

Data may be processed outside your country of residence. We ensure safeguards through Standard Contractual Clauses (SCCs) or equivalent data protection frameworks.

9. Cookies and Tracking

We use cookies to enhance performance, personalisation, and analytics. You can manage cookie preferences via your browser or our Cookie Consent Tool.

For detailed information, visit our Cookie Policy at www.gamalogic.com/cookie-policy/

10. Children’s Privacy

Our Services are not intended for individuals under 18. We do not knowingly collect personal data from children. If a child has provided information, contact us for prompt deletion.

11. Changes to This Policy

We may update this Privacy Policy periodically. Updates will be reflected by the “Last Updated” date. Material changes will be communicated via email or site notice.

12. Contact Us

POSEBEN TECHNOLOGIES LLP
Attn: Privacy Officer
Email: info@gamalogic.com
Website: www.gamalogic.com
Address: 1st floor, CC 54, 2593-5,
Bose Nagar, Kadavanthra, Kochi,
Ernakulam, Kerala, 682020